Ang Bureau of Immigration in Dumaguete City is recognized for its streamlined processes and helpful staff who make visa extensions and immigration formalities straightforward. Visitors commend the office for its quick service, with many experiencing minimal wait times thanks to the well-organized system and courteous employees who assist patiently through every step. From the attentive guards to the knowledgeable personnel, the team ensures clear communication and efficient handling of applications. This government establishment combines professionalism with genuine care, making it a dependable destination for anyone needing immigration services in Dumaguete.
Customers appreciate the quick and efficient visa extension process with minimal waiting time. The staff assisted with form filling and provided timely service, making the overall experience smooth and hassle-free.
Reviewers highlight the helpfulness of the staff, particularly mentioning assistance with visa procedures and accommodating urgent requests. The friendly and supportive attitude of the employees enhances the customer experience.
Overall positive feedback on customer service, with customers expressing gratitude for the efficient service and helpful interactions. The staff's responsiveness and willingness to assist contribute to a pleasant experience.
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Dapat ay nakatala ka para makapagpaskil ng puna.
W.L. Mack McIntire
2 weeks agoVery nice and helpful personal working there. They got me in and out quickly both days I was there. I went in the afternoon one day gave the immigration officer my paperwork was told to come back the next day and it was ready for me to pick up. Thank you Philippines BI office in Dumagette for your help and fast service.
Ben Bryde (marak0v)
3 weeks agoVery good and nice service. Went on a monday when it was complety overbooked cause it was first day to reopen. They made overhours until 6.30pm to give everyone their passport back. Thanks
Strict Judger
a month agoI've applied for my visa extension on Dec 17. They took my passport and made appointment on Dec 29. So I was waiting 12 days for my appointment (that's already too long). But when I came today, they were closed! I'm stuck here for one more week waiting for my passport until Jan 5 (7 days more, it is 21 days in total)! My traveling schedule has been ruined. Wish you happy holidays, rest well 👏
Jesse Townsend
a month agoGot there at 11:30am, for a visa extension and acr application. All we had was our passport. Paid 7930 pesos each. This is the regular (not express method) We left our passport there for 10 days. We were in and out in less than 30 minutes, no queue.
Gary Green
2 months agoImpossible to get anyone to answer the phone.