PT Jasumindo Sarana Service is a Jakarta-based visa and document agency offering legal residency services across Indonesia. Their scope includes work permits (KITAS), permanent stay permits (KITAP), business registration, and related immigration compliance for expatriates, investors, and foreign companies.
They operate in accordance with Indonesian regulations and primarily assist clients pursuing long-term, legal relocation, not tourist visas or short-term solutions. The agency positions itself as process-driven and sustainability-aligned, but with a traditional approach to service delivery.
What They Do Well:
✔️ Covers full visa lifecycle – from initial KITAS to eventual KITAP
✔️ Handles business incorporation and visa sponsorship in tandem
✔️ Maintains regulatory compliance with Indonesian immigration offices
✔️ Experienced with corporate, family, and spousal visa categories
✔️ Offers services outside Bali, including Jakarta and industrial zones
Potential Drawbacks:
⚠️ No online dashboard or self-service interface – process handled via direct communication
⚠️ Not ideal for tourist or B211A visa holders looking for quick extensions
⚠️ Communication style and interface may feel dated or overly formal
⚠️ Sustainability claims present but not directly tied to core service delivery
Best For:
Foreigners seeking legal mid-to-long-term stay in Indonesia via employment, investment, retirement, or marriage.
Particularly suitable for:
- Expats converting from short-stay visas to KITAS
- Retirees and spouses aiming for KITAP (permanent stay)
- Entrepreneurs setting up a PT PMA company for business-based sponsorship
- Corporate HR departments hiring foreign nationals
Living in Indonesia – Quick Pros & Cons
Pros:
✔️ KITAS and KITAP allow legal stay without frequent border runs
✔️ Wide range of valid stay types (work, marriage, retirement, investor)
✔️ Indonesia allows property rental and company ownership via PT PMA
✔️ Cost of living remains low outside major tourist zones
✔️ Long-stay visas can lead to permanent stay and re-entry flexibility
Cons:
❌ Frequent regulatory changes – process often requires agent guidance
❌ Visa cancellation or sponsor loss can invalidate your stay
❌ KITAP tied to strict categories; investor route requires substantial capital
❌ Most immigration offices operate manually, with little transparency or speed
✨ AI Review Highlights
Exceptional Service and Expertise
Customers consistently praise the business for its exceptional service and expertise in handling Indonesian visa and KITAS processes, making complex procedures easy and straightforward.
Trustworthy and Reliable
Reviewers appreciate the honesty and reliability of the business, highlighting that payments are made at the end of the process, ensuring a safe and trustworthy service.
Timely and Efficient Process
The business is commended for its timely and efficient processing of documents, with many customers noting that services are delivered on time as promised.
Affordable Pricing
Customers find the pricing to be reasonable and appreciate the absence of upselling, making the services accessible and affordable.
Confusion About Physical Location
One reviewer expressed confusion about the physical presence of the business, indicating a lack of a visible office location which may lead to misunderstandings.
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Points of Interest
Bundaran HI Bank Jakarta
Tosari 3
Dukuh Atas BNI
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