Play Zones Indonesia

Nirwana Resort Hotel

Jalan Panglima Pantar, Lagoi, Bintan Resorts, Sebong Lagoi, Teluk Sebong, Lagoi, Riau 29155, Indonesia

Pregled
Lokacija

Comfort and Convenience at Nirwana Resort Hotel in Lagoi

Nirwana Resort Hotel in Lagoi offers a welcoming retreat that balances relaxation with a variety of engaging activities. The resort is praised for its excellent service, from the attentive shuttle and reception staff to the talented chefs crafting delicious meals across multiple dining venues. Guests enjoy comfortable, clean rooms with garden views and appreciate the diverse dining options, including standout seafood platters and flavorful satay. The well-maintained beach provides a beautiful setting for leisure, complemented by fun onsite activities such as bowling and rifle shooting. Families especially benefit from the convenience of having numerous entertainment choices within the resort, making it easy to enjoy a hassle-free holiday. While some facilities show signs of wear, the overall experience at Nirwana Resort Hotel remains highly satisfying, inviting visitors to return time and again.

✨ AI Review Highlights

Excellent Service and Pleasant Staff

Customers consistently praise the friendly and excellent service provided by the staff. The positive interactions enhance the overall experience for guests.

Variety of Amenities and On-Site Activities

The resort offers a wide range of activities on-site, from indoor bowling to outdoor beach fun and jet ski rides. Customers appreciate the convenience and diversity of amenities available.

Reasonable Pricing for Services and Facilities

Guests find the costs reasonable considering the convenience and quality of amenities provided. The value for money enhances the overall experience for visitors.

Misleading Room Upgrade and Extra Charges

Customers have reported misleading information regarding room upgrades and numerous additional charges for basic services and amenities. These issues can lead to disappointment and impact the overall guest experience.

Lack of Family-Friendly Facilities

The resort lacks essential amenities for families with infants or toddlers, such as baby toiletries, cots, and kids' cutlery. This inconvenience can significantly affect the comfort and satisfaction of families with young children.

Uncomfortable Bedding and Outdated Facilities

Several guests have highlighted uncomfortable bedding and outdated facilities like the lack of air conditioning in the indoor bowling area. These issues detract from the overall comfort and quality of the stay.