Effective Date: October 10, 2025
Overview
At fulltimedigitalnomads.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or use our platform. By using our website, you agree to the terms of this policy.
We operate under the Australian Privacy Principles, the General Data Protection Regulation (GDPR) (EU), and the California Consumer Privacy Act (CCPA).
1. Who We Are
Our website address is https://fulltimedigitalnomads.com. The platform is owned and operated by independent management based in Australia. Hosting is provided by Hostinger, with servers located in secure international data centers.
2. Information We Collect
We collect personal and technical information to operate the site effectively. This may include:
- Name, email address, and account details when you register or contact us.
- Payment and billing data (processed by Stripe and WooCommerce).
- Device, IP address, browser type, and analytics data from Google Analytics.
- Chat content and metadata from Tidio and Chatlabs.
- Cookies and session data to maintain login and user preferences.
We do not knowingly collect information from users under 18 years of age.
3. How We Use Your Information
We use your data to:
- Provide account access, process payments, and verify identity.
- Support transactions, bookings, and communication between users.
- Operate AI chat features for customer support and general information.
- Improve platform performance, security, and fraud prevention.
- Comply with legal obligations under applicable laws.
4. Payment Data
Payments are handled securely by third-party providers. We do not store complete payment card information. By using our services, you agree to their privacy policies:
- Stripe Privacy Policy
- WooCommerce Privacy Policy
- Apple Pay and Google Pay — governed by their respective providers.
5. Chat and AI Systems
We use Tidio and Chatlabs to operate live chat and AI-based support. These tools collect chat logs, IP addresses, browser data, and device identifiers to provide support and prevent abuse.
AI-generated responses are for general informational purposes only. They are not legal, migration, or financial advice. We are not registered migration agents under the Migration Act 1958 (Cth) and do not provide any form of visa or residency advisory services.
6. Cookies
Cookies are small data files stored on your browser to improve functionality. We use:
- Essential cookies — for logins, bookings, and checkout.
- Analytics cookies — via Google Analytics to understand site usage.
- Chat cookies — used by Tidio and Chatlabs to maintain sessions.
You can disable non-essential cookies in your browser or through our consent banner without affecting essential site functions.
7. Data Storage and Security
We use Hostinger for secure hosting and SSL encryption across the site. While we take all reasonable precautions, no online platform can guarantee absolute security. We recommend users protect their own passwords and devices.
8. Data Sharing
We only share data with trusted third-party providers necessary for operations:
- Stripe and WooCommerce for payment processing
- Tidio and Chatlabs for chat and AI features
- Google Analytics for website analytics
- Hostinger for hosting and security
We do not sell, rent, or trade personal data.
9. Data Retention
We retain personal data as long as your account is active or as needed for legal and operational reasons. When no longer required, your data is deleted or anonymized.
10. Your Rights
Depending on your location, you may have rights to:
- Access or request a copy of your data.
- Request correction or deletion (“right to be forgotten”).
- Withdraw consent for analytics or marketing cookies.
- File a complaint with your local data protection authority.
To exercise these rights, email help@fulltimedigitalnomads.com.
11. Data Breaches
In the event of a data breach, we will notify affected users as soon as possible and report to relevant authorities where required. While we apply strong safeguards, no digital system is fully immune to breaches.
12. Embedded Content and External Links
Articles or listings on this site may include embedded content (videos, images, forms, or maps). Embedded content from other websites behaves as if you visited that site directly and may collect its own data per their policies.
13. International Data Transfers
Data may be processed in or transferred to other countries where our partners or servers operate. By using this site, you consent to such transfers consistent with applicable law.
14. AI and Liability Disclaimer
AI outputs, summaries, and recommendations generated by Chatlabs or other integrated systems are automated and may not be accurate or current. We make no representations or warranties for AI content. You agree that all decisions made using AI information are at your own risk.
15. Overriding Rules: Bad Faith
We reserve the right to override any part of this policy in cases of fraudulent, abusive, or bad-faith behavior that threatens the integrity of the platform or other users.
16. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will always be posted on this page. Material changes will be dated and communicated where required by law.
17. Contact
For privacy inquiries, contact:
FullTimeDigitalNomads.com
Email: help@fulltimedigitalnomads.com