Ratu Visa is part of the PT Ratu Rajasa Group and offers Indonesian visa services with a strong focus on immigration, company registration, and legal documentation. The firm claims direct ties to Indonesia’s Department of Immigration and offers a “money-back guarantee” if clients are not satisfied. Their team is composed of part-owners, which may explain their strong client-first messaging.
What They Do Well:
✔️ Licensed and officially recognized by immigration authorities
✔️ Claims direct connections with local government offices
✔️ Offers a money-back guarantee — rare in the industry
✔️ Personalized, hands-on service with client-focused approach
✔️ Handles both visa and business setup under one roof
Potential Drawbacks:
⚠️ Marketing is heavy on bold claims, but light on published case studies
⚠️ May not be ideal for those who prefer simple DIY visa routes
⚠️ Limited public reviews available online compared to larger agencies
Best For:
Those seeking a high-touch, white-glove visa or business registration service in Indonesia — especially if you’re dealing with complex or urgent situations and want added peace of mind through their refund policy.
Yes, PT Ratu Rajasa Group is a licensed and government-recognized agency with over 10 years of experience. They have received awards for excellence in service and are known for their transparent and reliable visa processing. Their office is located at Perum Meteseh Asri, 2 No.C 07, RT.08/RW.05, Meteseh, Kec. Boja, Kabupaten Kendal, 51381.
If a visa application is rejected due to issues with document legalization (e.g., through the Ministry of Law and Human Rights or Ministry of Foreign Affairs), PT Ratu Rajasa Group guarantees a refund. They also assist in identifying and resolving issues to ensure successful reapplication.
Yes, the agency provides comprehensive services for company setup in Indonesia, which is a prerequisite for obtaining an Investor KITAS. They guide clients through the process of registering a PT PMA (foreign-owned company) and securing the necessary visa.
Yes, PT Ratu Rajasa Group, through its subsidiary Ratu Visa, offers visa services for non-Indonesian citizens. They provide assistance with various types of Indonesian visas, including tourist, business, and long-stay options such as KITAS (temporary stay permit) and KITAP (permanent stay permit). Their services are tailored to meet the specific needs of foreign nationals seeking to enter or reside in Indonesia .
While we ensure your application is accurate and meets embassy standards, the final decision rests with the immigration authorities. Our expertise helps maximize your approval chances.
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