Butler Visa Group is a Russian-backed visa services agency with a polished interface and concierge model. Their strength is Russian-language support, streamlined automation, and end-to-end client retention — not investor-tier legal setup.
Core Offering
| Feature | Description |
|---|---|
| Visa Application Services | Handles eVOA, B211, KITAS, and extensions across Indonesia and Asia |
| Automated Visa Management | In-app storage of documents, renewal alerts, and real-time status tracking |
| Consultation Services | Soft advisory based on goals, duration, and budget |
| Lifestyle Support (Optional) | Soft relocation support (housing, community, wellness) via sister brand |
Structural Value
| Area | ค่า |
|---|---|
| Language Support | Ideal for Russian-speaking relocators |
| Automation | Efficient document tracking, solid UI |
| Legal Depth | ⚠️ No direct legal power or government leverage |
| Investor Utility | ✖️ No direct PMA, KITAP, or tax advisory |
Ideal User
| Profile | Fit |
|---|---|
| Russian expats in early exit | ✔️ |
| Soft-move digital nomads | ✔️ |
| Builders needing structural base | ✖️ |
| Investors needing land/tax power | ✖️ |
Strengths
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Largest Russian Agency in Bali – Dominates the Russian-speaking visa market
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Digital Convenience – Streamlined app interface and automation logic
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Service-Oriented – White-glove experience for soft-exit clients
Limitations
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Lacks Legal Teeth – Not suitable for land ownership, corporate tax, or KITAP structuring
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Soft Culture Focus – Targets lifestyle settlers, not structural frame holders
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Not Built for Enforcement – No immigration or BOI backing, no high-level legal partnerships
Verdict:
Use Butler Visa Group if you’re Russian-speaking and early-stage in your move to Bali. They’re clean, responsive, and easy for initial setup. But once you need PMA structuring, permanent residency, or sovereign defense, switch to a legal-tier agency with deeper government access and hard compliance tools.
Our experts at Butler Visa Group will help you with visas to Indonesia and other Asian countries, we will consult and select an option for you that suits your plans and capabilities. And our automated system and convenient application will allow you to store all your visas in one place, not forget about extensions and always have the necessary data at hand.
Mr & Mrs Butler is the largest Russian-speaking holding on the island of Bali, where quality and level of service are the calling card. At the moment, we strive to cover all areas of your life in Indonesia to make it easier and more comfortable.
✨ AI Review Highlights
Exceptional Customer Service
Customers consistently praise the agency for its professional, responsive, and helpful staff. Many highlight the team's ability to explain processes clearly and provide support throughout the visa application process.
Personalized and Detailed Guidance
Reviewers appreciate the agency's attention to detail and personalized care, noting that they felt supported and informed at every step. This approach helped clients make better decisions and reduced stress during the visa process.
Quick and Effective Communication
The agency is commended for its fast response times, even during late hours and weekends, ensuring clients receive timely assistance and support for urgent matters.
Free Consultation Services
Customers value the free online consultations offered by the agency, which provide helpful insights and guidance for those seeking visa assistance in Bali.
Unresponsive and Unprofessional Experience
One reviewer reported being ignored and mentioned unprofessional behavior, such as faking bank statements, which raises concerns about reliability and ethics.
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Любовь Ершова
ในสัปดาห์ที่ผ่านมาПросто лучшие! Мы с мужем уже третий год с этим агентством. Ребята супер профи. Сервис, который редко встречается. Быстро, профессионально, четко. Отдельно хочу отметить, то как выстраивается общение, ответы быстрые, исчерпывающие и по существу. Последний раз с ними делали китасы удаленщиков. Все супер. От души рекомендую! 🫶🏼
Alen Catstone
ในสัปดาห์ที่ผ่านมาExcellent company. I contacted them at the last minute to extend my visa (my current one was expiring the next day). They provided prompt advice and were always in touch. I completed the process with Immigration in 10 minutes. I highly recommend them.
Viktoria Prihach
สัปดาห์ที่แล้วThese guys were very helpful with my visa extension when I applied on the last day of my visa validity. I highly recommend them! 🥹 Everything was very quick and easy, and they answered all my questions. We'll definitely be using them again.
ANASTASIA SHARSHUNOVA
2 สัปดาห์ที่แล้วExcellent agency, always fast, safe, polite and generally everything is top notch!
Диана
3 สัปดาห์ที่แล้วThank you very much for your help with the design of the kitas! It was very convenient to do it through their service, I also use other services of the agency, delivery always helps out