Roojai Co Ltd offers:
- Car Insurance.
- Electric Car Insurance.
- Motorcycle Insurance.
- Personal Accident Insurance.
- Cancer Insurance.
- Critical Illness Insurance.
We recommend Roojai Co ltd for:
- It seems their services is fast.
- The price is good.
- Very quick and responsive via phone.
- Professional support and friendly team.
- Process is reasonable.
Some issues that we found:
- They do not reply emails quickly.
- Thai is spoken on the phone not English.
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Review (1)
Honesty
4.0
Responsiveness
4.0
Value
5.0
Experience
4.0
Helpfulness
3.0
Add Review
Tyson Phosrithong
a month agoBAD SERVIVE!!! Avoid!I have first class insurance with Roojai, with a ฿3k deductible. I was side swiped by a motorcycle while sitting in traffic- he ran away. Roojai said unless I can catch the rider I would have to pay my ฿3k deductible. OK, no big deal. Let’s just get it fixed.I took my car to a shop that Roojai recommended that was close to my house. THE WORST EXPERIENCE EVER! They tried to rip me off, terrible work, faulty used parts. And after taking over a month and 3 trips to the shop, I finally got my car back and a piece on my bumper fell off. Note that they had to remove the bumper 2 times.NEITHER THE SHOP OR ROOJAI WILL TAKE ANY RESPONSIBILITY!They both told me to open a new claim and pay another deductible of ฿3k- which would be about what the part and paint will cost!
Robert Pratt
a month agoVery helpful. Good English. Everything explained in depth but easy to understand.
majesticy
3 months agoUse Roojai Insurance more than 5 years. Never disappointed. Highly recommended
Bob E.
8 months agoSold my car within 1 month of insurance, Roojai kept 5 months !!!!! of premium! Absolutely disgusting. Won't insure my new car with them. Strongly advise against them.P.S. as to the request for contact: I already discussed matters with customer service. They could easily resolve this reasonably, but they don't.P.P.S. And funny how here Roojai can react very quickly, but customer service can do nothing!
Aahel Goni
a year agoOverall experience is good. The UI and App needs improvement. Page was getting timed out frequently.also the UI was having cosmetic bugs. Fixing those will make it an excellent application(I guess this is a hybrid application so changing in one place will fix both)