✨ AI Review Highlights
Exceptional Legal and Visa Services
Several customers praised the business for its outstanding legal and visa services, specifically mentioning Amar and Tom for their professionalism, knowledge, and attentive communication.
Professional Service Recovery
Despite a negative experience with a consultant, the managerial team reached out to apologize and provide a professional service recovery, which was appreciated by the customer.
Poor Tax Filing and Accountability Issues
A customer reported a failure in submitting a required tax report, resulting in penalties, and highlighted the company's denial of responsibility and misleading communication.
Slow Visa Processing and Price Increases
A customer expressed dissatisfaction with the slow visa processing and unexpected price increases during the process, leading to a negative recommendation.
Pushy and Misleading Consultant Experience
A customer experienced a pushy consultant who provided incorrect information and pressured them into unnecessary services, though the issue was later addressed by management.
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FAQ
What core services does InCorp Indonesia offer to foreign businesses and investors?
Company Setup & Registration: Assistance with forming foreign-owned entities (PT PMA), local limited liability companies (PT), representative offices (KPPA), and providing virtual/serviced office solutions. Immigration & Work Visas: Processing for Working Stay Permits (Working KITAS), Investor Stay Permits (Investor KITAS), Business Visas, Dependent Visas, and Second Home Visas. Product Registration & Licensing: Regulatory compliance and approval services through the Indonesian FDA (BPOM), HALAL certification, and SNI product quality standards. InCorp Global Outsourced Operations: Employer of Record (EOR) / PEO services, recruitment, accounting, tax compliance, payroll processing, and corporate secretarial management.
Was InCorp Indonesia formerly known by another brand name?
Corporate History: Yes. The firm was originally established in 2012 as Cekindo Business International. Following an acquisition by the regional InCorp Global group, it formally rebranded to InCorp Indonesia to align with its expand corporate services across the Asia-Pacific region
How long does it take to register imported food, cosmetic, or medical products with BPOM through InCorp Indonesia?
Preparation & Document Audit: Usually takes 1 to 2 weeks to translate documents, verify formulas/ingredients, and conduct preliminary laboratory testing or audits. BPOM Evaluation & Approval: Cosmetics: Standard notification review takes 2 to 4 weeks. Processed Food & Beverages: Product evaluation typically takes 2 to 4 months. Health Supplements & Traditional Medicine: Registration takes around 3 to 6 months. Medical Devices (Ministry of Health): Typically requires 3 to 6 months depending on the device's risk classification. Validity: BPOM product registration licenses are generally valid for 3 to 5 years and can be renewed prior to expiration.
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