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Customers praise the business for providing seamless and professional travel advisory services, often resulting in successful visa applications, even for first-time travelers.
Reviewers consistently highlight the friendliness and professionalism of the staff, contributing to a positive customer experience.
The business is described as trustworthy, with customers recommending their services based on positive experiences.
Some customers report a lack of follow-up and communication after initial service, needing to initiate contact themselves for updates.
There are concerns about unnecessary fees being charged for expedited services that were not delivered, affecting customer trust.
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